[Summary] The 5 Dysfunctions of a Team
Neatly summarized in the pyramid below
These are the 5 dysfunctions of a team, where one leads to the next dysfunction.
Absence of Trust
Trust is the confidence amongst team members that their peers’ intentions are good. Lack thereof leads to an inability to be vulnerable and defensiveness about mistakes and weaknesses. →
Fear of Conflict
Such teams do not engage in honest, direct discussions. Instead of debating, they bury their opinions. →
Lack of Commitment
With unresolved disagreements, team members rarely buy in and commit to decisions, despite seemingly agreeing in meetings. →
Avoidance of Accountability
Calling out a peer for counterproductive behavior is difficult in itself. Doing so when team members never bought in in the first place is near impossible. →
Inattention to Results
Team members care more about their individual status, rather than the collective goals of the group.
